67db Privacy Policy
Learn how your personal information is collected, stored, and kept safe — read our full policy.
Introduction and Purpose
67db ("we", "our", or "platform") is committed to providing a safe, transparent, and reliable online gaming environment for players in Bangladesh. We believe that protecting the privacy of your personal information is one of our highest responsibilities.
This privacy policy describes in detail what information 67db collects, why it is collected, how it is used, who it may be shared with, and what steps we take to protect your information. If you have any questions about this policy, please contact us.
This policy has been prepared in accordance with the data protection laws and regulations applicable in Bangladesh.
What Information We Collect
During registration and use of services at 67db, we may collect the following types of information:
a) Personal Identification Information:
- Full name and date of birth (for age verification — only those aged 21 or above may register)
- Email address
- Mobile number
- Residential address
- National ID or passport number (if required for identity verification)
b) Financial Information:
- Payment method details (bKash, Nagad, Rocket, Upay or bank account number)
- Transaction history and amounts
- Deposit and withdrawal records
c) Technical Information:
- IP address and device information
- Browser type and version
- Operating system
- Session data and cookie information
- Logs of your activity on the website
d) Gaming Activity Information:
- Game play history and preferences
- Bet amounts and outcomes
- Bonus and promotion usage records
- Live chat conversations (to ensure quality of support)
Purpose of Data Collection
67db uses your information for the following legitimate purposes:
- Account Management: To create, manage, and secure your account
- Identity Verification: To complete the KYC (Know Your Customer) process to prevent fraud and unauthorized access
- Payment Processing: To complete deposits, withdrawals, and other financial transactions
- Customer Support: To quickly resolve your questions, complaints, and requests
- Platform Improvement: To improve the quality of our services and enhance the user experience
- Responsible Gaming: To prevent excessive gaming and support problem gamblers
- Legal Compliance: To meet relevant legal obligations
- Security: To prevent fraudulent activity, money laundering, and other illegal activities
We use your information only for the purposes stated above. Your information will not be transferred to third parties for marketing or sale without your consent.
Data Sharing, Storage and Protection
Data Sharing — When and With Whom
67db may share your information with third parties in the following limited circumstances:
- Payment Processors: Payment providers such as bKash, Nagad, Rocket, and Upay — only to complete transactions
- Technology Partners: Companies providing platform operations and security services
- Legal Authorities: In response to a court order or a lawful request from a law enforcement agency
- Fraud Prevention: With security partners to identify illegal activity
We never sell your information to advertisers, data brokers, or unrelated third parties.
Data Retention Period
We retain your information for only as long as necessary:
- Account Information: For the duration the account is active and for the legally required period after closure
- Financial Records: For a minimum of five years as required by law
- Communication Logs: For a limited period to improve customer service
- Technical Logs: For the period required for security audits
After the defined period, your information is securely deleted or anonymized.
Data Security Measures
67db has put in place the highest technical and organizational measures to protect your information:
- SSL/TLS Encryption: All data transmission is completed over encrypted channels
- Secure Servers: Information stored on servers with advanced firewalls and security protocols
- Access Controls: Only authorized staff can access the information they need
- Regular Security Audits: Regular audits conducted to identify potential vulnerabilities
Cookie Policy
Cookies are used on the 67db website. Cookies are small text files stored on your device.
- Essential Cookies: For login sessions and security — cannot be disabled
- Functional Cookies: To remember your preferences and settings
- Analytical Cookies: To evaluate platform performance
You can disable optional cookies from your browser settings. However, this may affect some functionality.
Your Rights and Choices
As a user of the 67db platform, you have the following rights over your own information:
- Right to Access: You have the right to know and access what information we hold about you.
- Right to Correction: You may request that incorrect or incomplete information be corrected.
- Right to Deletion: In certain circumstances you may request that your information be deleted — however, some information may need to be retained due to legal obligations.
- Right to Restrict Processing: You may request that the use of your information be limited for specific purposes.
- Right to Data Portability: You may request your information in a common format.
- Right to Object: You may object to certain types of data processing.
To exercise these rights, contact us at [email protected] or through live chat. We will respond to your request within 30 business days.
Protection of Minors' Data
67db is strictly for adults (aged 21 or above). We do not knowingly collect or store information from anyone under the age of 21 under any circumstances.
We verify age at the time of registration. If we become aware that information from a minor has been collected by mistake, it will be deleted immediately and the relevant account will be closed.
If a parent or legal guardian believes that their child's information is on the platform, please contact us.
Third-Party Links and Services
The 67db platform uses services from game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming). These third-party services have their own privacy policies, for which we are not responsible.
When using payment gateways (bKash, Nagad, Rocket, Upay), the respective provider's own data protection policy may also apply. We encourage you to review the privacy policies of these services.
Notice of Policy Changes
67db reserves the right to update or change this privacy policy as needed. For any significant changes, we will:
- Post a notice in a prominent location on the website
- Send an update to your registered email
- State the date of the change on this page
If you continue to use the platform after any changes, you will be considered to have consented to the updated policy. We recommend that you check this page regularly.
Responsible Gaming and Data
67db prioritizes responsible gaming. To this end, we may analyze your gaming activity data to identify potentially problematic behavior. Using this information, we:
- Provide the option to voluntarily set limits
- Provide support to problem gamblers
- Can suspend an account temporarily or permanently upon request
To learn more about responsible gaming, visit our Responsible Gaming page.
Dispute Resolution and Applicable Law
Any dispute or complaint relating to this privacy policy will first be addressed through our support team. We take all complaints seriously and are committed to resolving them promptly.
If a conflict arises with this policy or you are dissatisfied with our decision, you may file a complaint with the appropriate authority under applicable law.
Have a question about data protection?
Our support team is available 24/7 to assist you in Bengali.